We want to thank you for your helpful feedback. We have been able to make some significant changes and advancements that are now live. In order to take advantage of these updates you will need to do the following: 

 

  1. Force close your application

  2. Clear the cache

  3. Log back in and refresh the channels

 

This should allow your app to function better with our new settings and capabilities. 

 

Great news!!!!! The EPG/Guide is now showing on every channel that it was available on. More channels will have the guide added this week. The issue that caused our EPG to go down was also causing a negative experience for many of our users, however, this has now been fixed. Thank you again for your patience with this matter. 

 

Reminder: The best method to get in contact with us at this time is through the chat bubble on our website. To get there please go to our website: https://progotv.com/

 

Please Note: Discord is no longer available. 

          Calling and emailing have been replaced. 

 

Please use our Live Chat as we have found that this is the best method for assisting all of our customers. Thank you in advance for your understanding during this change. 

 

Thank you for being a valued ProGo TV customer.



Tuesday, October 20, 2020

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